Xcite Technologies stands behind the products with full warranty coverage. Most systems will come with 6 to 12 month warranty depending on system and specifications. Their warranty service is provided directly by their in house service repair depot.
Xcite warrants the product to be free from manufacturing defects and function as specified in the sales agreement or we remedy the situation by repair, replacement or return of payment at our discretion. All repairs will be completed at our in house service facility unless otherwise agreed to.
Warranty Shipping and transport charges will be covered by Xcite one way.
Xcite will want you to be satisfied with your purchase and will offer warranty protection in case the system or parts do function as intended . It is always their goal to satisfy you -the customer and will make every effort to do that in order to win your repeat business.
For additional Extended Warranty Options please contact Xcite after your purchase for various options.
Gold Care – cover everything, labour travel shipping etc and loaner during any service
Silver Care – covers all 75% of parts of cost and 100% labour, loaners, if available. Shipping extra
Bronze Care - covers all 50% of parts of cost and 100% labour, loaners, if available. Shipping extra