YES! We have been offering Virtual Consultations for 2 years now. Here’s how it works.
A few minutes prior to your consultation, you will receive an email to connect with us virtually through a secure and HIPAA compliant manner! Select the link provided on a computer/tablet/smartphone to connect to your consultation. Follow the onscreen prompts and your provider will join you shortly.
A few minutes prior to your consultation, you will receive a phone call from a member of our team to help you connect with us virtually through a secure and HIPAA compliant manner! We will provide a website to go to, along with a unique Session ID code to help you connect with us. Follow the onscreen prompts and your provider will join you shortly.
Please review this video prior to your consultation to familiarize yourself with the virtual consultation portal and please also review this information to help you prepare to use the myTouchMD Patient Experience app before/after your virtual consultation.
Photos: Prior to your consultation, please utilize the myTouchMD app to upload photos into your myTouchMD account. We will use these photos during your consultation. Please take and upload one (1) photo of each angle of the area of your concern (i.e., face, body, etc…).
- You may take the photos yourself if desired. If you do so, please utilize a mirror for body consults. For the face, please utilize the “selfie” mode.
- You may have someone else take the photo if desired.
- If at all possible, please have a clean background for your photo. For example, take the photo in front of a blank wall that is free of distractions. We also recommend taking each angle of the photo at the same distance and level, and using good lighting.
How do I upload an image into my myTouchMD account?
Please review these instructions: https://www.touchmd.com/patientresources
Consents/Forms: Prior to your consultation, please utilize the myTouchMD app to review and sign the assigned consents/forms in your myTouchMD account. Your assigned consents/forms may be found in the Timeline (main screen) of the app under the heading “Consents”.
We are excited to visit with you soon!
-The staff of LSG
